Delivery & Returns

UK STANDARD DELIVERY - £3.99

Delivery within England, Wales and Scotland within 2-3 working days from date of dispatch.

All of our orders are trackable using the tracking number provided in the order confirmation email and using the Royal Mail tracking service.
If you are out when the parcel arrives at your specified address, your parcel may be left in a safe place or with a neighbour. If this is not suitable then the courier will leave a card with details of where to collect your parcel or to organise a re-delivery. 

UK NEXT DAY - £6.00

Next Day Delivery within England, Wales and Scotland on all orders placed before 2pm Monday - Friday. Please note that some areas are excluded from our Next Day delivery service. We can only offer standard delivery to postcodes in Northern Ireland.

Orders placed on Saturday, Sunday or Public Holidays will be dispatched on the next working day.

EUROPE - £7.50

Delivery to countries within the European Union can expect delivery within 5-7 working days.

Australia, America, Canada and the rest of the world - £12.50

For all countries outside of the European Union delivery will be made within 8-10 working days. Please note that all taxes and duty that may be incurred are the responsibility of the purchaser and not LNO.

ALL UK ORDERS OVER £65 ARE AUTOMATICALLY INTITLED TO FREE STANDARD DELIVERY.

RETURNS 

We are able to offer a refund for any unwanted items that are returned to us in a new, unworn and saleable condition with the original packaging and all LNO garment tags and labels still attached.

All returns must be made within 15 days of you receiving your order. 

Returns should be wrapped securely in appropriate packaging to ensure the goods arrive with us in their original condition.  We reserve the right to refuse a refund/exchange for damages caused by insufficient packaging. 

Returns are at the cost of the customer. You are entirely responsible for the returned goods until they are signed for at our warehouse. We advise that returns are made via recorded delivery and/or that a proof of postage is obtained, in the unlikely event that these should go missing in the post. We reserve the right to refuse a refund/exchange for returns that fail to arrive with us and where no proof of postage/tracking is available.

Please email us on info@lnoclothing.com

Enclose details of the following:

Order number 

Description of item/s returning

Full Name 

Address 

Reason for return

We will endeavour to reply within 24 hours and will reply with the return address 

Thank you LNO